Privacy Policy

First of all – thank you for spending your time reading our Privacy Policy!


We are proud to declare that our Privacy Policy covers all standard items including:

  • guaranteeing the safety of personal information,
  • guaranteeing confidentiality of all communication made through our platform,
  • providing  easy opt-out rights, just in case you decide to stop being with us, etc.


For those of you, who want to go deeply into each item, please find the detailed description:


Required Info – Traveler

To fulfill your booking, we have to request some basic information about you, such as your name, nationality, age and email address.We only use your email address for sending you a confirmation of your booking or occasionally to inform you of new features on PrivateGuide.com. During booking itself, we also require your payment card details, as we can guarantee that the Private Guide shows up only when you pay the deposit of 20%.


Required Info – Guide

Any visitor of our web-resource can see your profile and all information, photos and videos you have uploaded there. You will be requested to provide your name, age, email address, telephone, daily and hourly tour rates, and some other necessary information. Please note that your telephone number and e-mail address will be provided to each tourist together with his booking confirmation. Your e-mail will also be used for sending you a confirmation of your bookings or occasionally to inform you of new features on PrivateGuide.com.


Message Monitoring

The primary method of communication on our platform is message connection. Confidentiality of all communication is guaranteed. However, we reserve the right to monitor your correspondence for the purpose of ensuring that you are properly cared for by our Private Guides and that compliance with the Terms of Use is fulfilled.


IP Address

Internet Protocol (IP) address is “a number that is automatically assigned to your computer whenever you surf the Web”. Using IP addresses we can monitor general members’ activity, number of unique visitors, page statistics and other.


Links

In some cases, it is permissible to add links to other web resources. In case you visit other sites by clicking on a link from our site, you should follow its privacy policies before using any of its information or services.


Opt-Out

You can remove your profile from our platform at anytime. To do this, just use a special option which you can find at your profile.


Info Updating

You can make changes and update information at any time convenient for you. It does not require confirmation from our side. Just use the profile options.


Disclosure for Legal Reasons

We reserve the right to provide your personal information in cases of receiving a legally-compliant request for its disclosure.

to report offensive comments email tora.borstrom@privateguide.com

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PrivateGuide Terms of Use and Privacy Policy.

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